Response squad · since 2013

When it stalls,
we move in.

Infrastructure, cloud, security. Tiwas takes the problem over and holds the deadline. Less talk. More action.

On site within 72 h

They called us in
HermèsPrintempsLa PosteWealthcomeSanefQAD

Method

Four phases. No idle time.

The squad arrives on a degraded situation. The first goal is to regain control, not to produce a report.

  1. 01

    Brief

    Day 0

    One hour on the phone. Urgency, scope, deadline, access. We answer yes or no the same day.

  2. 02

    Takeover

    72 h

    Mapping, real state of the system, written and prioritised plan of attack. The squad is operational.

  3. 03

    Execution

    Mission length

    We deliver. Fifteen-minute daily checkpoint, decisions made, no grey areas.

  4. 04

    Handover

    End of mission

    Documentation, runbooks, transfer to internal teams. The run goes back to you.

Interventions

The situations we get called for.

Rarely at the start of a project. Usually when the date will not move and the team is out of road.

Migration stuck three weeks before cutover.

Action

Plan taken over, scope arbitrated, cutover held on the date.

Cloud bill doubling with no explanation.

Action

Account audit, waste removed, budget guardrails in place.

Production cluster going down every other night.

Action

Stabilised, limits and probes reworked, on-call held during the run.

Security audit required before go-live.

Action

Pentest, blocking fixes handled with the team, go-live cleared.

Something to unblock.

Describe the context, the blocker and the date. Same-day reply.

[email protected]

Missions across France and Europe, on site or remote.